Integrations / CRM
Microsoft Dynamics 365
Raise Customer Insights - Journeys custom triggers from server-side events. Maps Signal events to the msdynmkt_ signal system fields plus contact-point email/phone fallbacks so real-time customer journeys (order confirmation, abandoned cart, sign-up nurture) start and advance from first-party server data.
Datafly Signal delivers first-party events to Microsoft Dynamics 365 server-to-server from infrastructure you control, using a pre-built blueprint that maps your event schema to the payload Microsoft Dynamics 365 expects.
Why route Microsoft Dynamics 365 through Datafly Signal
Profiles update from the server, not the browser
Events reach Microsoft Dynamics 365 even when a tracker blocker or a failed page unload would have dropped a client-side call, so the profile reflects what actually happened.
Token lifecycle is handled for you
Signal obtains and refreshes the OAuth credentials Microsoft Dynamics 365 requires, so nothing expires quietly in the middle of a campaign.
One consent decision governs every destination
Microsoft Dynamics 365 is gated by the same consent state as the rest of your stack, so a withdrawal applies everywhere at once.
What ships in the blueprint
Mapped events
add_to_cartgenerate_leadpagepurchasesign_upVertical presets
Default. Each preset starts from a working configuration for that vertical rather than a blank field map.
Full field mappings, configuration fields, and troubleshooting are in the Microsoft Dynamics 365 documentation.
Frequently asked questions
Does Datafly Signal integrate with Microsoft Dynamics 365?
Yes. Datafly Signal delivers first-party events to Microsoft Dynamics 365 server-to-server from infrastructure you control, using a pre-built blueprint that maps your event schema to the payload Microsoft Dynamics 365 expects. The integration is included in every deployment at no additional cost.
How is server-side Microsoft Dynamics 365 tracking different from the Microsoft Dynamics 365 tag?
The Microsoft Dynamics 365 tag runs in the visitor's browser, so it is subject to ad blockers, tracking prevention, and page-unload races. Signal collects the event through a first-party endpoint on your own domain and delivers it to Microsoft Dynamics 365 from your server, so delivery does not depend on browser conditions.
Which events can Signal send to Microsoft Dynamics 365?
The blueprint ships with mappings for add_to_cart, generate_lead, page, purchase, sign_up. Any event in your schema can be mapped to Microsoft Dynamics 365 through pipeline configuration without a code change.
Do I need to keep the Microsoft Dynamics 365 tag on my site?
No. Signal delivers to Microsoft Dynamics 365 from the server, so no client-side Microsoft Dynamics 365 script is required on your site.
Ready to move Microsoft Dynamics 365 server-side?
See how Datafly Signal delivers first-party events to Microsoft Dynamics 365 from infrastructure you control, with hashed identity and consent enforcement built in.